UNIVERSITY REGISTRAR

Enquiries about selection/admission and registration should be directed to the call centre.

Call Centre: 015 268 3332

Email: enrolment@ul.ac.za

In all correspondence with the University, applicants should use their student number.

The Assessment Division provides current students with support with assessment and script remarking. Students should monitor their emails and Blackboard. Examinations and submission information will be made available on these platforms. Students are reminded to familiarise themselves with Assessment Rules as per the University General Calendar.

For any queries about the examinations, please contact:

Head of Department: Assessment

Ms. E.M Molelemane

Email: mokgadi.molelemane@ul.ac.za

Contact No: 015 268 2106

Alternatively, for clarification, please contact your relevant school or department or faculty.

The Certification and Student Records Division provides support to current students and alumni with Certification and Student Records matters. The Division is committed to providing accurate information as well as prompt service at all times by remaining approachable, helpful, respectful and professional.

• Contact: 015 268 2130
• Email: studentrecords@ul.ac.za

The Secretariat functions with the University Registrar to provide professional secretarial services to the Executive Management Committee, Senate, Institutional Forum, Council, and their respective sub-committees in order to facilitate decision-making and manage the implementation of these bodies’ decisions.

CONTACT PERSON(S):

Ms MJ Ratau

• Tel: 015 268 3115
• Email: mapula.ratau@ul.ac.za

Ms R Balie

• Tel: 015 268 2105
• Email: retha.balie@ul.ac.za

Graduation is the most important event on the University calendar. Undergraduate and postgraduate students receive their various qualifications at ceremonies held twice a year – Autumn and Spring.

The Legal Services Division provides legal services to the University management, academic, and support service departments. The activities include contract negotiations, drafting and assessing other legal documents effectively, and managing such documents. The division also provides legal advice over a broad range of matters, legal and administrative support, and statutory regulation maintenance, as well as managing all litigation for or against the University.

CONTACT PERSON:

• Prof. J.K Masha
• Tel: 015 268 2105
• Email: kwena.masha@ul.ac.za / office.registrar@ul.ac.za

The University Registrar is responsible for managing all University vital records in accordance with regulatory legislation, serving the University’s operational and business requirements, preserving institutional memory, and effectively managing risk. Records Management Services is fully responsible for regulating record access, record storage, record handling, adherence to record disposal and retention schedules, and appropriate record disposal or destruction by those authorised to do so.

Contact:

Tel: 015 268 2408 / 2105
Email: office.registrar@ul.ac.za

GUIDELINES: APPEALS PROCESS WITH REGARD TO ACADEMIC EXCLUSIONS

1. INTRODUCTION

In order to ensure consistent and fair handling of all matters placed before the Appeals Committee for admissions (Admissions, there is a need for guidelines in terms of which appeals may be lodged with the Committee to direct decisions taken by the Committee. The mandate of the Committee is to hear appeals relating to G25 (limitation on enrolment for modules I courses at subsequent levels, unless otherwise determined by various Faculties) and G26 (renewal of registration, including progress limitation and maximum duration limitation).

2. LODGING OF AN ONLINE APPEAL APPLICATION WITH THE APPEALS COMMITTEE

An appeal is lodged online. A student will be required to complete the online appeal form setting out the grounds for the appeal together with all the supporting documentation. All appeals must be lodged seven days before the final date for study field and module changes, as indicated in the University’s calendar and rules.

3. GUIDELINES FOR THE ACCEPTANCE OF AN APPEAL

A student must ensure that his/her application to the faculty for re-admission has been finally dismissed by the faculty’s admission committee before an appeal can be lodged online to the Senate Appeals Committee.

• Appeal applications must be complete and, as far as possible be accompanied by supporting documents.
• Appeals must be lodged timeously.
• No late applications will be considered.
• Applications must be complete, citing relevant University General and Faculty Rules that have been breached.
• In this regard it is essential for faculties to complete the activities related to admissions and exclusions on a date that would provide a student with the opportunity to lodge an appeal should he/she wish to do so.

4. GUIDELINES FOR THE APPEALS COMMITTEE

The Appeals Committee applies the following general principles in the consideration of appeals:
The Committee must be convinced that a student has the ability to complete the course he / she has enrolled for within a reasonable period of time. The following considerations will play a role in determining the decision:

• The reasons provided as an explanation for poor performance;
• The remedial steps taken to improve performance;
•  These steps would include seeking the assistance of the Faculty Student Adviser which, provides career guidance, counselling and social services to students.
• If specific circumstances (including personal and financial factors as well as accommodation problems), are cited as an explanation for poor performance the student must provide proof that steps have been taken to prevent a recurrence of these circumstances from negatively influencing his/her studies in future.
• Should illness and/or a mental condition be cited as an explanation for poor performance the student must provide proof that the condition no longer exists or is being managed and that his/her future performance will not be affected by the condition.
• The measure of compliance with the progress requirements set by the faculty in those cases where as students was previously conditionally readmitted by the faculty.
• A lack of supporting evidence will unfortunately force the Committee to draw a negative conclusion. It would therefore be in the best interests of the student to submit an application that is accompanied by complete supporting documentation.
• First-year students are treated somewhat more leniently (for example, cognisance is taken of the adjustment to university life). However, first-year students who pass less than 0% of the prescribed credits are generally not readmitted to the University.
• The Committee considers the degree to which upholding an appeal would imply a deviation from the specific faculty and programme requirements.

   NOTE: The Appeals Committee generally dismisses a second appeal lodged by the student.

5. FEEDBACK

The Registrar will formally communicate the decision of the Appeals Committee to the student and the Faculty concerned. No member of the Committee is allowed to provide reasons to a student with regard to the unsuccessful appeal.

6. COMPOSITION OF THE APPEALS COMMITTEE

The Committee is composed of the following:

• Deputy Vice-Chancellor: Teaching and Learning (Chairperson);
• Registrar;
• Executive Dean appointed by Senate;
• Dean of Students;
• Director of School appointed by Senate;
• Director: Centre for Academic Excellence;
• Executive Assistant to the Vice-Chancellor and Principal;
• Student appointed by the SRC; and
• An additional member appointed by Senate.

The Appeals Committee quorum is 50% + 1 of the total membership, including the Deputy Vice-Chancellor; Registrar; Executive Dean and Director of School.